Company Policy

• OUR SERVICES
All services provided by Perfect Pest Solutions are either by appointment or an effective agreement between the customer and their Perfect Pest Solutions Technician.
• PAYMENTS
Our service plans for Home Pest Control range from monthly to quarterly payments. All Payments must be made to Perfect Pest Solutions prior to pest control services being rendered.
• PEST CONTROL CONTRACTS
We also offer Pest Control contracts ranging from 6 months to 1 year. Termite Contracts are for one year with a year-to-year option if the owner wishes to maintain the warranty. If the contract is terminated by either the customer or by Perfect Pest sControl, the Termite warranty will be null and void at the end of the contract period.
• CONTRACT CANCELLATION
All Contracts are subject to cancellation by either the customer or by Perfect Pest Solutions within three days from the date of signing. After three days of signing the contract, cancellation will be at the discretion of Perfect Pest Control.
• REFUNDS
Pest Control contracts may be refunded after cancellation of contract, if advanced payments have been made, at the discretion of Perfect Pest Solutions and an agreement reached with the customer. We are responsive to customers' requests for explanations. If we deny an application for our services or end a customer's relationship with us, to the extent permitted by applicable laws, we provide an explanation, if requested. We will state the reasons for the action taken and the information upon which the decision was based, unless the issue involves potential criminal activity. Billing Statements are mailed out on the 1st of each month to reflect what service the customer has received and the balance due, if any.